Energy Audit
In-Home Platform
Privacy Policy
Last updated: February 19, 2026
1. Overview
Energy Audit ("we," "us," or "our") is an in-home energy audit platform used by authorized representatives to collect property information, photographs, and equipment data during residential energy assessments. This Privacy Policy explains how we collect, use, store, and protect information gathered through our mobile and web application.
2. Information We Collect
- Homeowner information: Name, address, phone number, and email address provided during the audit.
- Property information: Year built, square footage, roof type, number of stories, and utility provider details.
- Utility data: Average monthly electric bill and photos of utility bills uploaded by representatives.
- Photos: Images of home equipment (HVAC, water heater, electrical panel, roof, etc.) taken or uploaded during the audit.
- Representative information: Name and email address of the field representative conducting the audit.
- Device and usage data: Standard app usage information such as device type and operating system version.
3. How We Use Your Information
- To conduct and document in-home energy audits.
- To generate energy efficiency recommendations and product suggestions for homeowners.
- To create and share audit reports with authorized managers and reviewers.
- To use AI analysis on equipment photos to identify age, efficiency, and condition of home systems.
- To improve the accuracy and quality of our audit platform.
4. Camera and Photo Library Access
Our app requests access to your device's camera and photo library solely for the purpose of capturing and uploading photos of home equipment and property during an energy audit. Photos are uploaded securely to our platform and are only accessible to authorized users associated with the audit. We do not access your photo library beyond the photos you explicitly select or capture for an audit.
5. Data Sharing
We do not sell your personal information. Information collected during audits may be shared with:
- Authorized managers and reviewers within our platform to review and approve audits.
- Third-party AI providers used to analyze equipment photos (data is processed but not retained for training).
- Cloud storage providers used to securely store uploaded photos and audit data.
6. Data Retention
Audit data and associated photos are retained for as long as the audit record remains active in the platform. Users may request deletion of their data by contacting us at the email address below. Upon account deletion, associated personal data is permanently removed from our systems.
7. Security
We take reasonable technical and organizational measures to protect information collected through the app, including encrypted data transmission (HTTPS) and access controls limiting data visibility to authorized users only.
8. Children's Privacy
This application is intended for use by adults (18+) in a professional capacity. We do not knowingly collect information from children under the age of 13.
9. Your Rights
Depending on your location, you may have rights regarding your personal data, including the right to access, correct, or request deletion of your information. To exercise these rights, please contact us at the address below.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Any changes will be reflected on this page with an updated date. Continued use of the app after changes constitutes acceptance of the revised policy.
11. Contact Us
If you have questions or concerns about this Privacy Policy, please contact us at:
Energy Audit Platform
support@energyaudit.app